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Letter writing, lesson 1 of 4

Formal, semi-formal or informal?

Match your tone to the reader.

Reader

Opening

Closing

Unknown person/company (formal)

Dear Sir or Madam,

Yours faithfully,

Named person you don't know well

Dear Mr Khan,

Yours sincerely,

Friend (informal)

Hi Rafi, / Dear Rafi,

Best wishes, / See you soon,

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